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Frequently Asked Questions 

We are ADA compliant and have a handicapped accessible stall... Isn't that enough?

Unfortunately, many people with profound disabilities cannot use a standard handicapped restroom, even with assistance. Many people that use incontinence products need to lay down to be cleaned properly. Some individuals can use the toilet independently with the use of a lift and sling. Oftentimes, disabled adults need two caregivers to assist them, and many standard sized restrooms are too small.


Why should we make a financial investment for a small group of people?

It is a common misunderstanding that our disabled population makes up a very small percentage of people. According to the Center for Disease Control, it is estimated that 61 million people in the USA have a disability. Around 14% of individuals have difficulties with mobility and nearly 11% have a cognitive impairment. Nearly 7% require assistance with daily tasks and are unable to live independently, and around 4% require assistance with their daily personal care. 40% of people aged 65 or older have a disability and many of these individuals use incontinent supplies. You are very likely to see more customers/visitors who have disabilities if you provide a more inclusive and accessible restroom. This will also help increase your revenue.

Without an accessible restroom with a height adjustable adult sized changing table, patrons are forced to change their loved ones on dirty public bathroom floors. This is inhumane and causes a high risk of illness due to unsanitary conditions. Without the proper adaptive equipment, there is an increased risk of injury to the caregiver and the individual needing assistance. This ultimately causes liability risks to the owner/venue.


What Are Your Recommendations?

We highly recommended installing a powered height-adjustable adult sized changing table (universal changing table) in a single use restroom. This is often a family/companion care restroom. Other features to consider would be a ceiling track hoist for individuals who need assistance with transfers, paper roll for the table, a nearby waste bin, a sink for hand washing and a wall hook near the table. It’s extremely important to include signage at the front of the building, on any maps, and outside the restroom to allow for wayfinding. 

We don't have the financial means to build a new restroom, so how can we help?

If there is a single use/family restroom available, you may be able to retrofit a universally designed changing table if the space allows. Oftentimes there is a large amount of space surrounding a baby changing table. Making a cost-effective switch to a height adjustable adult sized changing table will provide a safe and dignified space for people of all ages and abilities to utilize the restroom.

You could also restructure your existing budget to help with the cost of the table. Contact your tax professional about whether a tax credit could apply per Section 44 and Section 190 of the IRS tax code for making improvements per the ADA.

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